Shipping & Returns
Shipping
We ship Australia-wide and aim to process your order the same day it's received. Once it's on its way, you'll get an email with your Australia Post tracking number so you can follow it from our door to yours.
Shipping Options
|
Timeframe |
Cost |
|
|
Standard Shipping |
3–5 business days |
Free |
|
Express Shipping |
1–4 business days |
$15 |
|
Overnight Express |
Next business day, guaranteed |
$20 |
Delivery timeframes are estimates and may vary depending on your location.
Ordering from outside Australia? We assess international orders on a case-by-case basis. Complete the form below with your delivery country and city and we'll come back to you with a shipping quote.
30-Day Free Returns
Changed your mind? It happens. We'll make it simple.
You have 30 days from delivery to return your purchase and we'll cover the postage. To get started, contact us here and we'll send you a prepaid label along with step-by-step instructions.
To be eligible for a return, your piece must be:
-
Unworn and in original, saleable condition
-
Returned with all original packaging
-
Accompanied by proof of purchase or your order number
Please note: For hygiene reasons, earrings cannot be returned or exchanged.
Refunds & Exchanges
Once we receive and inspect your return, we'll process your refund to the original payment method. This typically appears within 3–7 business days, depending on your bank.
Prefer a different size or style? Just let us know when you submit your return and we'll take care of the exchange.