Terms of Service - Quarter Carat 

Last updated: 17.11.2025

Welcome to Quarter Carat. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.

1. General

This website is operated by Quarter Carat. Throughout the site, the terms “we”, “us”, and “our” refer to Quarter Carat.
By visiting our site or purchasing something from us, you agree to be bound by these Terms, including any additional policies linked on our website.

2. Online Store Terms

You must be at least 18 years old, or have permission from a parent/guardian, to purchase from our store.
You may not use our products for any illegal or unauthorised purpose.

3. Product Information

We make every effort to accurately display our products, including colour, dimensions, and materials.
All items are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

4. Pricing

All prices are listed in AUD and include GST where applicable. Prices may change without notice. We are not responsible for currency exchange differences for international customers.

5. Orders & Payment

We reserve the right to refuse or cancel an order at any time, including where fraud or unauthorised activity is suspected. Payments must be made using one of the approved methods listed at checkout.

6. Shipping

Shipping timeframes are estimates only. Once an order has been dispatched, responsibility for the parcel transfers to the carrier.

More information is available in our Shipping Policy.

7. Returns & Refunds

Our 30-day returns policy applies to most products.
To be eligible, items must be unworn, in original condition and packaging, and proof of purchase must be provided.Earrings are not eligible for returns due to hygiene reasons.

More information is available in our Returns Policy.

8. Faulty or Incorrect Items

Under Australian Consumer Law, you are entitled to a replacement, refund, or repair if your item is faulty.

Contact us at hello@quartercarat.com.au and we will resolve the issue promptly.

9. Accuracy of Information

Occasionally information on our website (e.g., pricing, descriptions, promotions) may contain errors or omissions. We reserve the right to correct these at any time without notice.

10. Third-Party Services

We may use third-party services (e.g., Shopify Payments).
These providers have their own terms that apply in addition to ours.

11. Intellectual Property

All content on this site - including text, images, logos, and product designs, is owned by or licensed to Quarter Carat.

You may not reproduce, copy, or exploit any content without written permission.

12. Prohibited Uses

You may not use the site to:

• Engage in fraudulent activity
  

• Upload viruses or malicious code
  

• Collect personal information on other users
  

• Interfere with the security of the website or our systems
  
  

13. Limitation of Liability

To the fullest extent permitted by law, Quarter Carat is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

14. Privacy

Your submission of personal information is governed by our Privacy Policy.

15. Changes to Terms

We may update these Terms at any time.
Continued use of our site means you accept any changes.

16. Contact

Questions about these Terms can be sent to hello@quartercarat.com.au.